Checking ZotDefend and reinstalling Trellix for Windows and Mac to check login.uci.edu/zotdefend-security-package ps ZotDefend https://knowledge.ps.uci.edu/books/zotdefend-compliance For Windows: Open Control panel -> Programs and Features, then uninstall Trellix. Restart the computer and then download and extract the Trellix installer:  IMAGE_HX_AGENT_WIN_35.31.25.zip If the installer does not work, delete all fireeye folders in C:\ProgramData then try again. After installing Trellix, restart your computer and check Duo compliance. For Mac: First, run the uninstall tool in /library/fireeye.  sudo /Library/FireEye/xagt/uninstall.tool Then open these folders to check and ensure that fireeye has been deleted. Check for existence in /Library/LaunchDaemons/ /Library/PreferencePanes/ launchctl remove NAME /Library/FireEye /Library/ApplicationSupport/FireEye Run this: sudo jamf recon Then wait for the computer to install Trellix. Restart your computer and check Duo compliance.