# Popup Window Problems

#### Possible Ways to Fix:

- #### If the popup window for login disappears, check the browser auto-popup settings.
- #### [https://community.cisco.com/t5/vpn/issues-with-embedded-anyconnect-web-bbrowser-and-webview2/td-p/4756802](https://community.cisco.com/t5/vpn/issues-with-embedded-anyconnect-web-bbrowser-and-webview2/td-p/4756802) (Reinstall Microsoft WebView)
- #### Delete all files and folders under the following path, where **\[USER NAME\]** is the name of your local user account:  
    
    
    #### *C:\\Users\\**\[USER NAME\]**\\AppData\\Local\\Cisco\\Cisco AnyConnect Secure Mobility Client\\\*.\**