# Issues

1. If login popup disappears, change default browser: Microsoft Edge or Safari could be blocking the login pop-up.  
    You may also need to whitelist the site vpn.uci.edu in your browser popup settings.  
    [![image.png](https://knowledge.ps.uci.edu/uploads/images/gallery/2024-03/scaled-1680-/404vBCwPuxbDw3bh-image.png)](https://knowledge.ps.uci.edu/uploads/images/gallery/2024-03/404vBCwPuxbDw3bh-image.png)
2. If the VPN client seems to no longer be working, check to see if it is allowed to run in the background.  
    [![image.png](https://knowledge.ps.uci.edu/uploads/images/gallery/2024-03/scaled-1680-/DDfy9t3Xz2rsrnOh-image.png)](https://knowledge.ps.uci.edu/uploads/images/gallery/2024-03/DDfy9t3Xz2rsrnOh-image.png)